At Urix, protecting the personal information of our customers is something we take seriously. This Privacy Policy outlines how we collect, use, and safeguard your data when you browse or shop with us at https://urix.shop/.
By continuing to use our site, you agree to the practices described below.
1. Information We Collect
When you visit our website, certain technical details about your device are gathered automatically, including your browser type, IP address, time zone, and any cookies stored on your device.
If you place an order or attempt a purchase, we also collect the information needed to process it — your name, billing and shipping address, email address, and phone number.
2. Cookies
Cookies help us run the site smoothly and improve your shopping experience. We rely on a few categories:
- Essential cookies, which support core functions like checkout and account login
- Analytics cookies, which help us understand how visitors use the site
- Marketing cookies, used for advertising and campaign tracking
- Functionality cookies, which remember your preferences on return visits
You’re free to adjust or disable cookies through your browser settings at any time, though doing so may limit certain features, including checkout.
3. How Your Information Is Used
We use the data we collect to fulfill and process your orders, respond to customer service requests, detect and prevent fraud, improve site performance, and — where you’ve opted in — send occasional marketing emails. You can unsubscribe from these emails whenever you like.
4. Legal Basis for Processing (EEA Customers)
For customers located in the European Economic Area, we process personal data based on your consent, the need to perform a contract with you, compliance with legal obligations, and our legitimate business interests.
5. How We Protect Your Data
We take reasonable, industry-standard measures to keep your information secure, including SSL encryption across our site. Our store operates on WooCommerce through WordPress, and all order data is handled with care to ensure safe processing and delivery.
Payments made through our site are processed via secure, encrypted payment gateways. We do not store your full credit or debit card details on our servers.
6. Who We Share Your Information With
We may share limited information with trusted partners who help us operate the business — including our WooCommerce/WordPress service providers, payment processors, and analytics tools. We may also disclose information when legally required or to protect our rights and property.
7. Do Not Track Signals
At this time, our site does not respond to “Do Not Track” browser signals, as no consistent industry standard for handling them currently exists.
8. How Long We Keep Your Data
We retain order and account information for as long as needed for our business records, unless you request that it be deleted.
9. Your Privacy Rights
If you’re a resident of the EEA or New York, you have the right to access the personal data we hold about you, request corrections or deletion, ask for a copy of your data, withdraw consent, or object to how it’s processed. To exercise any of these rights, reach out using the contact details below.
10. Children’s Privacy
Our site is not intended for children, and we do not knowingly collect personal information from anyone under the age of 13. If you believe a child has shared personal data with us, please get in touch so we can address it.
11. Updates to This Policy
We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted here, so we encourage you to check back from time to time.
12. Get in Touch
If you have questions about this policy or how your information is handled, we’re here to help.
Urix
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM
Customer Support: Email & Phone, response within 24 hours
Phone: +1 (518) 588-6777
Email: support@urix.shop
Address: 200 W 113th St, New York, NY 10026, USA